Shipping policy
Feravini Shipping Policy
At Feravini, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand our delivery timelines, processing times, and restrictions.
Order Processing Time
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All orders are processed within 24–48 hours (1–2 business days) after the order is placed.
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Processing includes order verification, quality checks, and packaging to ensure your items arrive in perfect condition.
Shipping Time
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Standard shipping typically takes 4–8 business days for delivery, depending on your location.
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Business days are defined as Monday through Friday, excluding public holidays.
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Delivery times may vary slightly due to customs clearance, local postal services, or unforeseen delays.
Shipping Restrictions by Country
Certain countries have specific delivery limitations. Please review these before placing your order:
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South Africa: Delivery may not be available to addresses containing keywords such as "box," "plot," "farm," or "private bag."
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Philippines, Chile, Colombia: Some restricted areas within these countries may not be eligible for delivery.
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Singapore: Certain regions are not eligible for delivery.
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Japan: APO/FPO military addresses and Amazon addresses are excluded from delivery.
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South Korea: Delivery is not available to certain remote areas, PO Box addresses, or military addresses.
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UAE, Saudi Arabia, Jordan, Lebanon: PO Box addresses are not eligible for delivery.
Important Notes
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Customs and import regulations in your country may affect delivery times.
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If your address falls into a restricted category, our customer service team will contact you to resolve the issue.
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We are not responsible for delays caused by the recipient’s local postal service or customs processing.
Contact Us
For questions about your order or shipping restrictions, please contact our support team at info@feravini.com